New Holland, PA
October 4, 2019
A highly refined machine that will last for years. The neat thing is that this thing is made to be repaired. It's pricey up front, but it lasts for years even with daily use. Every year or so, the brushes might need to be replaced in the motor, but that's cheap. Maybe $20 or so. Other components are also replaceable. Just check ereplacementparts.com or other parts website.
ProsTough, easy to replace worn parts
January 30, 2019
December 25, 2018
Effective and high quality.
Purchased the Flex 3401 as a step up from my Griot's Garage 6 inch RO, and it is in terms of power. The Flex quickly removed defects (severe water hard water spots that accumulated over many years on a relative's Jaguar S-Type - the black paint was covered in a thick brown haze of water spots with embedded iron staining from terrible well water) that the GG RO was slowly wearing down. I will continue to use the GG RO to spread wax and light polishing, but the Flex will be my first choice for significant correction and polishing. I did not go to a long throw RO like the Rupes 21 or GG Boss 21, because I do not want to have excessive travel when working at the edge of a surface or in tighter spots. Also, I like how the Flex easily deals with very curved surfaces - no loss of rotation and continues to polish the bottom and sides of a convex curve.
ProsPowerful, well built, effective
ConsDue to the forced rotation, it can provide a fair amount of resistance to movement across the surface if the unit is not held at the correct angle.
By george sadler, jr.
December 15, 2018
Been buffing cars for 30yrs. with a rotary buffer. Now I can slow down and don't have to worry about burning thru. Have done great work in the past with a rotary but the new flex 3401 just took it to a higher level no swirls out in the sun great product wish I had got one sooner. if you try it you will be hooked .
October 25, 2018
I owned porter cable 7424 xp which worked well for general waxing and polishing. Was having trouble getting swirl marks out decided to try the flex. It worked great, I use pinnacle swirl remover and flex polisher followed the video that came with the polisher and was able to remove the swirl marks. Very pleased with performance and like that there is not as much vibration when using. It is expensive for someone who is not a detailer but it does produce results. I just use it on my personal vehicles but happy I purchased.
ProsRemoves swirls and less vibration
ConsPrice a little high for average owner but if it holds up for a long period of time then price is worth it. Just purchased oct 2018 so we will see
By Tom Barilla
March 7, 2018
ProsEasy to use. Quickly removes problem areas.
ConsA bit pricey, but worth the investment
June 28, 2017
If you're looking for a GREAT product this is it. A true workhorse. I've been polishing cars for over 30 years. The Flex combined with Meguires 105 cutting and 205 for polishing using Lake County pads (Yellow and Red and Gold to wax) gives you a FLAWLESS glow under fluorescent light. Take your time with the cutting pad till every micro scratch is gone then polish with 205 and then wax.
April 6, 2017
Im a female user of this polisher. I was concerned that it might be too heavy. It is not! Yay. You can tell when you use it that it is well made and I like the velcro pad attachment. Im so jazzed about using it Im doing my motorhome car and truck. The finish is mirror like and it was so exciting to see the results. I hated waxing my car before now I look forward to it.
ProsEasy to handle. adjustable speed, detachable pads via velcro. Does a great job.
ConsPrice of unit and pads. I invested about 450.00 in both. Ouch!
December 31, 2016
One Is Good, Two Are Better
I have used my Flex 3401 around two years. I like it so much I ordered another one so when I am working in one spot, on a vehicle, I can have two on my cart with different pads and products, covering two steps before moving to the next panel. Flex tools are the finest I have ever owned. The engineering and quality construction are amazing. I own eight polishers and the Flex are the ones I reach for first.
October 20, 2016
I am not a pro however I have been using it on classic cars to restore the paint. I enjoy working with it.
ProsGood weight, quality build, acceptable noise levels and good ergonomics.
July 22, 2016
Should have purchased long ago-
Seems very well made. Makes my buffing job easier with better results. I've read some complaints about the reverse rotation but I have no issues picking it right up even though my rotary buffer is opposite rotation then the flex 3401.
ProsGreat handling machine. Very well made.
ConsWish I'd gotten the HD model with longer cord.
July 18, 2016
After receiving it I could understand the price this unit is well made. I've been detailing cars for 40 years and made the switch to my first orbital an early Griots PC 15 yrs ago, which I love (still going strong) but felt it could use more power for heavy scratch or swirl removal. I still think the PC is a great unit for the novice or DIY its light, manageable with one hand, (hated the switch location but learned to live with it). When I tried the Flex its like night and day, its an animal and sounds like it with those metal gears, its very ergonomic. I usually use the Flex for all my compounding, polishing, swirl removal and severe scratches and save the PC for light delicate scratch removal, sealant and wax application.
Proswell made very ergonomic and easy to handle
June 4, 2016
Best DA orbital I've ever used
This is my second unit. My first lasted almost 8 years. This time around I opted for the professional with the 25' cord.
ProsGear driven. It delivers as much power as you need to get the job done.
By Chris St.Germain
Huntsville , Alabama
May 9, 2016
Simply the best dual action polisher!
I love this polisher! This is the only dual action polisher that will power through defects like a rotary but much safer than a rotary. The ergonomics, power, quality & ease of use makes this my favorite polisher I own. Get the 4" Lake Country backing plate along with Lake Country 5" & 6.5" Hybrid pads & then you'll have everything you'll ever need for that show car finish!
ProsSimply the best! Fit, finish, power & quality!
By Steve Clarke
April 27, 2016
Great product. Auto Geeks is lowest price around
By Ted Kenneth Johansen
February 5, 2016
Built like a tank!
So, I've been using my Flex 3401 for 4 years now - probably on my 350th+ full detail. I've run over it with several cars, I've dropped it countless times, even sprayed it good with a aerosol can of electrical cleaner to get some "gunk" out of the vents. As I picked it up to place it on my cart to let the cleaner evaporate, I managed to hit the power button and a spark from the brushes ignited the whole thing. It had crazy flames coming out of it for probably 5 seconds before I managed to extinguish it. That was a year ago. Still going like new - swapped probably 10 backing plates, and brushes four or five times. I got the 21mm and 15mm Rupes, but keep coming back to my sweet "keep on spinnin'!" :)
Pros- Built like a Tiger tank - Forced rotation, just keeps on spinning! - No issue working -all- areas, even sharp bends, kinks and all curved panels
Cons- On huge flat panels a large throw DA like Rupes 21 can be more effective
July 3, 2015
A "MUST HAVE" TOOL
An excellent polisher that easy to use with all the power needed to get outstanding results. My Makita works well also but I get less splatter and can work safer using the Flex. An orange pad with the Pinnacle compounds get my cars ready for a couple coats of Fuzion wax for absolutely WOW FACTOR results for late spring till late fall and then Klasse Sealant for durability for the winter months.
Pros1. Safer to use 2. Less splatter using the orbital 3. Love the longer 25 ft. cord on the HD Model 4.Smooth and quiet operation
ConsPricey but it's well built.
By Dick Tanguay
May 1, 2015
Love My Flex 3401
I had been using a Meguiar's G110V2 and it works well but after using my 3401 for the first time I will give my G110V2 to my son. It took a little getting used to, about half a doors worth of polishing, so I was controlling it instead of the other way around. But once I was used to it I found I could work faster to achieve the same results.
ProsWell made Plenty of Power
ConsNone I can see
By Dave Tucker
February 19, 2015
Glad I upgraded
I used a PC for a couple years, wasn't real happy with the power after a couple months. This machine has plenty of power and is a very well built machine.It definitely is a time saver. The forced rotation is the way to go!!!
ProsPower, forced rotation, time saving, if I ever decide to sell it I can recover most of my money.
Hudson, New Hampshire
November 14, 2014
This machine gave excellent results with very little effort and with less time than a rotary buffer
November 2, 2014
Works great for all task never misses a beat direct drive keeps thing rolling alon.
ProsNice for doing anything you want to do Direct drive is the way to go. Don't buy cheap polishers buy the best your wasting your money on the cheap junk.
ConsNo storage bag comes with the unit sadly after spending good money for the unit. I believe the company outta send me one. I would recommend the product tho but make them throw in a free bag.
South Coast, CA
October 14, 2014
Does better job faster than PC 7424
Used the Porter Cable unit for 7-8 years and was perfectly happy until friend told me about Flex. I used same orange pad and same Menzerna 106FF and got fabulous results quicker. Flex is stronger unit and therefore not as easy to control as PC so glad I had the experience of the PC unit, not that you couldn't learn the Flex in one or two outings.
ProsEase of results, well built.
ConsPay attention and don't lose control.
September 10, 2014
Well worth the money....great for swirl removal! Cut my buffing time down by 2/3... I have 3 buffers before purchasing the Flex and I would only recommend this machine period!
ProsDoes not stop spinning as you apply pressure
By Stephen Park
August 30, 2014
Flex 3401 DA Orbital Polisher
My experience with car bodywork upkeep is very limited. With some research and advice I selected this excellent machine and have used it with Meguiars products to get my car back looking the way it should. I own a black 2014 Cayenne which was abused by some totally unprofessional body shop workers when it went in for a small dent repair. They had used a rotary machine of some sort with some nasty polish and the 3 month old car looked like it was 10 years old, even paint spray on some panels on the opposite side of the car to the dented back panel. The Flex DA with Meguiars Ultimate Compound on Lake Country pads made easy work getting all noticeable swirls out (adopting techniques illustrated by Mike Philllips) and overspray off. Now the car looks new again, I am a very satisfied customer.
ConsIt's so good you may want to play with it too much !.
Sugar Land, Tx
August 29, 2014
Fantastic polisher. Put that blue foam pad on and polished those scratches right out of there. The 8mm throw is just right for this machine. This polisher and a 3 inch rupes is all I need to make me happy.
ProsFast removal of scratches.
June 19, 2014
Gear driven head, best quality
If you are looking for the best in an orbital buffer, this should be on your short list. Everything from the cord, head, body, are top notch. Action is smooth, it's quiet, and doesn't get hot even on low settings. Very nice product
June 1, 2014
Used on my new ashen grey Camario with a Meguire's soft buff foam polishing pad with Meguire's 205 polish and Chemical Guy's 5.5 in. hex logic finishing pad with NXT Tech wax 2.0. First I used Meguire's 205, one medium fast pass using my Flex 3401 then I used hex logic finishing pad with my Flex 3401. I did not let the car lot to detail it. I wanted to do it myself. Though my paint was smooth, I had water spots that did not want to come off. I researched all the products I bought. These were the best products to remove it safely. All spots are gone, polished to shine and waxed for protection. Keep in mind my Flex 3401's speed was no higher then 3. My Flex Dual Action Orbital Polisher 3401 is a great product and highly recommended. Autogeek shipped my Flex 3401 quickly and is a great business to work with. They included the Mike Phillips' book and dvd and it was a very helpful guide with great info.
ProsEasy to use if you watch the dvd and read the book. Of course, if you're experienced it should be an amazing product for you (Flex DA 3401 polisher)
May 18, 2014
Was hesitant but glad I made the purchase
The reviews were stellar but I already had a Porter Cable orbiter. Also, the price....$350!!!!! That's a lot of cash. Long story short, I pulled the trigger and made the purchase, The Flex is night and day compared to the PC. It worked wonders on my 2007 black Mustang. The direct drive mechanism is what sets this unit apart in my opinion. If you're on the fence like me, jump off and make the purchase!
May 4, 2014
Good middle of the road polishing action
I own and operate a body shop and bought this polisher to use as a second step polisher after the heavy cut is done by the rotary polisher. As for using it as a buffing tool to remover orange peel or after dirt nibbling you can forget this polisher I cannot do it in a timely fashion. But i had decent results using it as a swirl remover or a glaze polisher. If you plan on using this as your only polisher if you are a professional your making a bad decision, but if you want to add a tool to your polishing line up it is a good middle of the road polisher for light polishing or maintaince polishing. I just hope it holds out because you have to run the speed very high to get a good result in a timely manner. Very happy with purchasing from auto geek. Well package and very fast shipping at the right prices and stock all accessories for this machine.
April 27, 2014
Best DA machine out there!!
Having worked for a while with the rotary machine, I didn't expect this one to be so good!!!! it is very powerful and it really works!!! actually I can forget about rotary machines now. It is extremely easy to work on wet sanding and to work on scratches and it really feels sturdy.
ProsLightweight, sturdy, fast, easy on hands, perfect for wet sanding, durable, reliable, affordable.
April 16, 2014
I have been using a porter cable d.a. polisher until I got the flex 3401. I realize what I have been missing. Easy to use, and great results. The forced rotation gives you an advantage over other d.a. polishers. Better results in less time.
By peter hurcos
February 21, 2014
The definitive DA Polisher
Not long after this Flex 3401 arrived I realized to my horror that this electric appliance would probably outlive me, and I am still years from retirement. It works so fast, that the waxing of the car is kind of an anti-climax. To justify it I think you have to be younger than I am and have at least two good cars that you like to take care of (i.e. wax at least three times a year each). My thinking was: Do I want to pay $130 for a tool worth $60 (but still very effective) made in a factory in China, or do I want to pay $350 for a $350 machine? I went this way. I can see most people going the other. This is unquestionably a pro tool.
ProsLike bringing a machine gun to a bar fight. Durable. Reliable. Powerful. If you use this as intended, your cars will look wonderful. Saves time. This means in practice that your car stays waxed all the time. Your probably get all your money and then some back at trade-in time.
ConsExpensive--but not overpriced. More tool than most amateurs need.
By Rex Hartwell
October 8, 2013
Flex XC3401 VRG
A true workhorse! This light weight, dual action polisher easily powers through paint flaws to provide a professional finish! I only wish the HD option was available when I bought mine. The longer cord would eliminate the need for an extension cord.
August 4, 2013
EASY to use machine even for a novice. I have a good deal of common sense but let me stress I am no super duper natural at all things mechanical (in fact I'm normally intimidated by such things). That said, I started at low speeds to get used to how this machine handles and within 10 minutes was buffing at speeds 4 to 5 as the machine has a scale of 1 to 6. Turns out the machine was the easiest to learn. It's the polishes and how quickly they break down as well as how much to use that was the learning curve for me. Please note there is no damage done even while learning. You simply go over the area again until it's right. DO NOT BE AFRAID TO BUY THIS MACHINE...it's is awesome and my first time out made my car look like incredible using Menzerna products which are user friendly to a novice since they have a long work time before they breakdown and dry out. I thought I was taking a chance by buying the Flex over the PC as I thought it might be too powerful. It is powerful in that the machine is capable of serious correction but it is so safe to use. For uneven surfaces, slow it down and tilt the pad as needed. If you're the type of person who likes quality and would rather buy once rather than replace a cheaper item down the line then just buy this machine and skip the other garbage out there. You will not regret your purchase.
July 17, 2013
Should have been my first polisher purchase. I doubt there's a single polisher that can match the Flex for versatility and results. It took me to the show car results I was looking for and made it simple.
April 30, 2013
Hands down the best thing I have purchased for my detailing business. I use this polisher everyday! From applying waxes & sealants, to heavy scratch removal and polishing. My go to polisher. The highest of quality and smoothness. Buy this machine!
December 5, 2012
This buffer is REALLY nice! A high quality product smooth light and totally worth the money. Trust me, you will not regret spending the money for this.
October 19, 2012
Just bought this and used it today. Light, powerful and smooooooth!!!! This product is totally worth the money. Quality. You will not be disappointed.
By Morgan Madden
August 6, 2012
Like driving a Porche
Just finished detailing my Montego Blue 325i today. I used it with Meguairs NXT machine polish. This was my first time using a machine polisher and I am thrilled with the result. All small scuffs and scratches have disappeared and not a single hologram. I highly agree with your review of this product. HiFi Man, Ireland.
By Ken Rudio
June 11, 2012
A wonderful buffer
I have used this buffer for just about 2 years and I am simply amazed at the results I achieve using the Flex XC3401. I previously used as 10" buffer which was much more work and the results were substandard. I actually look forward to polishing my cars. Thanks FLEX for such a great product.
April 17, 2012
Simply The Best
Best DA polisher on the planet. Makes the PC, Meg, and Griots look and feel like Harbor Freight tools. First thing you notice is the quality and fit and finish. It's made in Germany so I expect high quality. Second, you'll notice it's a million times smoother than other da polishers. Lasty, it corrects very quickly. Anyone telling you a Griots and match the 3401 is crazy. I still keep my other DA for spreading wax.
November 17, 2011
Best Machine on the Market
Incredibly smooth performance compared to every other D/A polisher. Far better quality than the competition by a long shot. I can't really do it justice in this format so take a look at my full review here. http://www.autogeekonline.net/forum/product-reviews/23276-review-flex-xc-3401-dual-action-orbital-polisher.html
November 12, 2011
It lives up to the hype
Well as the ex-coach of the Az Cardinals would say "It is what we thought it was!"..meaning, its awesome. WHY? Lets start with how smooth it runs. Not having to worry about if its going to keep spinning or not like a standard DA. This thing keeps moving which is great but is ESPECIALLY helpful when doing things like...along a tape line or body line where you want to get that last 1/2" or so where the swirls sometimes like to hide. If you tilt a DA on its edge to get extra pressure to the edge of the pad, most times it quits spinning. Not the flex. I've experienced MUCH nicer 'trimming' results with this baby. Tilt it, put the pressure on the edge...let it do the correcting, wipe away your polish and enjoy the COMPLETELY swirl free results. Another things ive been please with is, for ME at least, on factory clears...it works great with the Meguiars D300 compound and cutting disc. I have not experienced any hazing from it and its great to have something that is so easy to use like D300 on a machine that has that extra edge to it. The ONLY thing id say be careful of is...don't touch the cast iron head on this thing after you've run it a few passes..it gets hot. I got a couple little stingers the first time i used it just because i was use to grabbing that part when i go to clean my pad on other DA's...but now i've totally gotten use to just holding it upside down by the main body...no problems. Awesome machine and if you can get it i say go for it. You'll never want to part with it.
November 11, 2011
A time saver and money maker!
To me time is money. If I can do a job faster, then I make more money. For years I've been using the Porter Cable 7424 and it has worked out fine. I decided to take a gamble and pay three times as much as a PC for this FLEX. It paid for itself almost immediately!! With this particular tool I have found that I gain at least 30% efficiency in my detailing. With a Porter Cable you have to stop the machine, change the speed, and then start it up again when you go over a thin area like a leading edge or a hood scoop. With the XC3401's variable speed trigger I just slow it down when I need to and then go back to full throttle when it is safe. All without having to turn off the machine or change my speed settings manually! There is also the fact that the entire movement is gear driven. There is no stopping the forced rotation of this polisher. That also gains you some power and efficiency. It won't fix anything the Porter Cable won't fix, but it will do it in less time, and that is definitely worth it. Anytime you can buy a tool which can turn a 3 hour job into a 2 hour job, you have to get it!
By matt harris
October 14, 2011
works great with the meguires microfiber system
By B. Henderson
August 19, 2011
Used it for three years now, with incredible results and no problems. Easy to handle, effective on all paint finishes, and extremely well-made. I expect it to last a long time. I am not a commercial detailer, but a very finicky amateur. I usually use the Flex for initial clearning, followed by second with Klasse All-in-One, then use Klasse final coat, applied by hand. Then I follow up with PS-21, by hand. The Flex random pattern removes swirls and does not produce them at all, used as directed. After having used the cheaper brands, I consider the Flex a revelation. The 6.5 hook and loop Lake Country pads are also a great product, and the Flex makes optimal use of them. The Flex is great for the larger jobs, and its durability allows one to use it without worry of its overheating on the challenging jobs.
May 30, 2011
A wonder to behold
Took advantage of a discount offered & decided it was time to upgrade from a PC to the Flex I had heard so much about. I had spent about 2 yrs with the pc & was getting GOOD results but nothing spectacular for the time spent - thought polishing just might not be my thing. In comes the Flex & the difference was obvious from the second I cranked her up. I used a 3 step polishing process & just knocked it outta the park. Actually, I've realized the OK results weren't a result of my ability, I just didn't have the right tool. Jeweling, hmmmm, wonder if I can master that !
By Bill (LGT)
May 17, 2011
The perfect DA
The Flex 3401 is a fantastic polisher, I can't believe that I waited this long to get one. Now that I own one I have several important points to share. Being a direct drive DA this polisher has serious power. It is impossible to stop the rotation, so using 6.5'' pads on curves and vertical panels is no problem whatsoever. Most importantly the vibrations with this polisher are a fraction of the typical DA which was very important to me. I used to have my hands go numb after only an hour of polishing, now I can finish out an entire car with no problems (4-6 hours). It is expensive, but I wish I started off with this DA. It trains you how to correctly polish (hold the pad exactly flat) and it has epic correction power. I can not recommend this polisher enough.
April 14, 2011
Best DA Available
Recieved mine a couple of days ago, my 2005 f250 had waterspots all over it. Combined this with some 5.5 cs pads and mequire 105 and 205. Just amazing results.
April 10, 2011
Flex Force Detail
I just got my Flex ! What a huge different from the PC .Work way faster-lots of power ,less vibrations and less noise . There is a very easy way you can make the 5.5'' backing plate to work with 5.5" pads too . I defiantly recommend buying the FLEX over any PC !
March 26, 2011
upgrade to Flex
Just tried my new Flex xc3401 and wow was I impressed. This is the last word in a DA polisher. Does the job without fear of paint damage and works faster than the Porter Cable which is a great machine. I have both and just use the flex now.
February 11, 2011
D&S Auto Detailing
flex is to car paint and maintenance as the bow-flex to muscles with steroids..... i recommend this machine to everyone.
By Steven C
October 31, 2010
No, ifs ,ands, or buts. The best !!! The end !
By PA Williams
October 26, 2010
Flex XC 3401
I have had for a couple of years now and the it has never disappointed me. It does not free spin so it has enough friction to work even deep scratches (use on my truck after running through the woods in norther Michigan) and yet I have never come close to a bulls eye. Plenty of power and fineness. Only complaint is that I got it with the Flex Bag which blew out an upper inside seem with in a couple months of receipt (only had the unit 4 bottles of Mirror Glaze (Side Pockets) and the CCS Pads I bought with it). Have used it with Mirror Glaze and Pinnacle wax, excellent result with all. Cars, trucks, and boats again excellent results all around. I always use it with the CCS Pads. If you have 1/2 the results that I have seen you will be glad you purchased it, just don't spend money for the Flex Bag...
By Mark M.
March 31, 2010
I picked one up at Detail Fest. It has plenty of power and is very smooth. I think it is easier to use than the PC. You will love not having to worry about wether or not the pad is spinning. Highly recomended. BTW I am new to machine polishing and it literally is a 5 minute learning curve.
By A. Isaac
February 27, 2010
September 5, 2009
flex is awesome can not say more
By William Monk
August 1, 2009
Very good polisher, blows away porter cable
By Nick M.
May 29, 2009
I actually won a Flex from AutoGeek when they first came out. I've had it for about 7 months now and its been flawless. I actually use it way more often than my Makita. There's not too much it can't handle.
By Michael S.
January 31, 2009
The best D/A ever.
This machine has the power to correct most paint problems without the need to go to your hi-speed. Great for people who want the ease of having only one polisher. Teamed with Lake Country CCS pads you cant go wrong.
By Al Williams
December 16, 2008
No cons at all for this polisher! Gets the job done in less time than my UDM. This is the polisher to get y'all.
August 18, 2008
I just finished polishing my 07 Altima, and I wish I had gotten this machine months ago. It does the job, and quickly! A great product!
May 28, 2008
May 17, 2008
My new FLEX!
My first D.A. was the Porter Cable 7424. The FLEX is by far a very very nice D.A. machine !Good trigger location & speed adjustment location!!!! Well balanced, i like it!!!!!!!!!!!
April 28, 2008
Great in between polisher
This is a great polisher for those are afraid of a rotary but want more speed of a PC/UDM and not concern of the cost.
By Jon R.
April 18, 2008
Best Orbital on the Market
I bought this unit about a month ago and i have not touch my pc since. This is definately a good upgrade if your looking for an alternative to a rotary.
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